Privacy Policy
This Personal Data Privacy Policy is developed in accordance with the Constitution of the Russian Federation, Federal Law "On Information, Information Technologies and Information Protection" N 149-FZ of 27.07.2006, Federal Law "On Personal Data" N 152-FZ of 27.07.2006 (ed. 25.07.2011), and other regulations, approved by the Director of LLC "Aparthville Russ" Gorchuk S. G.
Privacy Policy of APARTVILLE Hotel located at the address: Novosibirsk, 65/1 Nekrasova Street, Novosibirsk, dated 01.09.2017.

This Personal Data Privacy Policy (hereinafter - Privacy Policy) applies to all information that Apartville (hereinafter - the "Hotel"), located on the domain name, may obtain about the Consumer of hotel services during the use of the Hotel Website, programs and products of the Hotel.

1.1. The following terms are used in this Privacy Policy:
1.1.1. "Hotel Administration (hereinafter - Administration)" - authorized site management employees acting on behalf of the Hotel, who organize and (or) carry out the processing of personal data, as well as determine the purposes of personal data processing, the composition of personal data subject to processing, actions (operations) performed with personal data.
1.1.2. "Personal Data" means any information relating directly or indirectly to a specific or identifiable natural person (subject of personal data).
1.1.3. "Processing of personal data" means any action (operation) or set of actions (operations) performed with or without the use of automation means with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. "Confidentiality of personal data" - a requirement binding on the Hotel or any other person who has obtained access to personal data not to allow their dissemination without the consent of the subject of personal data or the existence of another legal basis.
1.1.5. "User of the Hotel Website (hereinafter referred to as "User")" - a person who has access to the Website via the Internet and uses the Hotel's Website.
2.1 The User's use of the Hotel's Website means agreement with this Privacy Policy and the terms of processing the User's personal data.
2.2 In case of disagreement with the terms of the Privacy Policy, the User must stop using the Hotel's Website.
2.3 This Privacy Policy applies only to the Hotel's Website. The Hotel does not control and is not responsible for third party websites, to which the User can go through the links available on the Hotel's Website.
2.4 The Hotel Administration does not verify the accuracy of personal data provided by the User of the Hotel Website.

3.1 This Privacy Policy establishes the obligations of the Hotel Administration on non-disclosure and confidentiality protection of personal data, which the User provides at the request of the Hotel Administration when registering on the Hotel's Website or when placing an order to purchase a service.
3.2 The personal data authorized for processing within the framework of this Privacy Policy shall be provided by the User by filling in the registration form on the Hotel's Website in the sections "Booking", "Call Back" and shall include the following information:
  • User's name;
  • User's contact phone number
  • e-mail address
  • service period, room category, number of guests, etc.
3.3 The Hotel protects the User's data.
3.4 Any other personal information not specified above is subject to secure storage and non-dissemination.

4.1 The Hotel Administration may use the User's personal data for the following purposes:
  • identification of the User, registered on the site, for registration of accommodation or other services and (or) conclusion of the Contract for hotel services;
  • providing the User with access to personalized resources of the Hotel's Website;
  • establishing feedback with the User, including sending notifications, inquiries regarding the provision of accommodation services or other services, processing PI requests from the User;
  • confirmation of reliability and completeness of personal data provided by the User;
  • notifying the User of the Site about confirmation of the booking;
  • processing and receipt of payments, confirmation of tax or tax benefits, disputing the payment and other financial operations;
  • providing the User with his/her consent with special offers, information on prices, newsletters and other information on behalf of the Hotel;
  • advertising activities with the User's consent.

5.1 The User's personal data shall be processed within three business days, by any lawful means, including in personal data information systems with or without the use of means of automation.
5.2 The User agrees that the Hotel Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the purpose of fulfillment of obligations to provide services.
5.3 The User's personal data may be transferred to authorized state authorities of the Russian Federation only on the grounds and in accordance with the procedure established by the legislation of the Russian Federation.
5.4 In case of loss or disclosure of personal data, the Hotel Administration informs the User about the loss or disclosure of personal data.
5.5 The Hotel Administration takes the necessary organizational and technical measures to protect the User's personal information from illegal or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6 The Hotel Administration together with the User shall take all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.

6.1 The User is obliged to:
6.1.1. provide information about personal data necessary for using the Hotel Website;
6.1.2. update, supplement the provided information about personal data in case of changes in this information.
6.2 The Hotel Administration is obliged to:
  • Use the received information exclusively for the purposes specified in clause 4 of this Privacy Policy;
  • ensure confidentiality of the information, not to disclose it without prior written permission of the User, as well as not to sell, exchange, publish or disclose by other possible means the transferred personal data of the User;
  • take precautionary measures to protect the confidentiality of the User's personal data in accordance with the procedure usually used for the protection of such information in the existing business turnover;
  • to block personal data related to the respective User from the moment of application or request of the User or his/her legal representative or the authorized body for protection of the rights of personal data subjects for the period of verification, in case of detection of unreliable personal data or unlawful actions.

7.1 The Hotel Administration, which has not fulfilled its obligations, shall be liable for the losses incurred by the User in connection with the unauthorized use of personal data, in accordance with the legislation of the Russian Federation.
7.2 In case of loss or disclosure of Confidential Information, the Hotel Administration shall not be liable if this confidential information:
  • became public domain before its loss or disclosure;
  • was received from a third party prior to its receipt by the Hotel Administration;
  • was disclosed with the User's consent.

8.1 Before filing a claim with the court for disputes arising from the relations between the Hotel Website User and the Hotel Administration, it is mandatory to submit a claim (a written proposal for voluntary settlement of the dispute).
8.2 The recipient of the claim within 30 calendar days from the date of receipt of the claim shall notify the claimant in writing of the results of consideration of the claim.
8.3 In case of failure to reach an agreement, the dispute will be referred to a judicial body for consideration in accordance with the current legislation of the Russian Federation.
8.4 The current legislation of the Russian Federation applies to this Privacy Policy PI relations between the User and the Hotel Administration.

9.1 The Hotel Administration has the right to make changes to this Privacy Policy without the User's consent.
9.2 The new Privacy Policy comes into force from the moment of its placement on the Hotel's Website, unless otherwise provided by the new version of the Privacy Policy.
9.3. All suggestions or questions on this Privacy Policy should be reported to the Hotel Administration.